This referral route is for professionals and organisations supporting individuals or families who may require assistance from Crescent Food Bank.
We accept referrals from organisations including schools, housing providers, NHS and healthcare professionals, social workers, local authority services, charities and other recognised welfare and community organisations.
Making a Referral
Before submitting a referral, please ensure that the person you are referring is aware of the referral and has agreed for their information to be shared with Crescent Food Bank.
Please provide accurate information about the service user's circumstances and the reason support is required. This helps our volunteers assess the referral and provide the most appropriate assistance.
Food Support Referrals
Once referred, the service user can normally attend Crescent Food Bank on the next available Sunday between 10:00am and 11:00am.
Crescent Food Bank
295a Blackburn Road
Bolton
BL1 8HB
Please advise the service user that food support is provided on a first come, first served basis and queues may begin before 10:00am.
Documents the Service User Should Bring
Please advise the person you are referring to bring:
- Photo ID for the person named on the referral.
- Evidence of Universal Credit, either on their mobile phone or as a printed copy.
If the service user is an asylum seeker or refugee, they should bring their Home Office documentation or other relevant immigration paperwork instead of Universal Credit evidence.
Home Delivery Referrals
Our limited free home delivery service is intended for people who are unable to travel to the food bank because of disability or significant mobility needs.
For a home delivery referral, the main service user must normally be in receipt of a disability-related benefit and either:
- live alone and be unable to travel to the food bank, or
- live in a household where all members are unable to travel to the food bank.
We may request supporting information or evidence from the referring professional before approving a home delivery request. Delivery is subject to eligibility and volunteer capacity.
Welfare Partner Referral Form
Please complete the form below with the service user's details, their circumstances and the support being requested.